Garage door won't close?
When a garage door won't close in Napa, the photo-eye sensors are the usual cause: dirty, knocked out of line or blocked. If the door starts down and goes back up, check the sensors first.
Can't leave it open overnight? Call (707) 754-1755 or book a time online.
Most likely causes
- The photo eyes Tune-up and safety check, from $149
- The opener's close setting or logic board Opener repair, from $185
- A loose cable or a roller out of the track Off-track door and cables, from $225
- A broken spring Spring replacement, from $245
- Something in the door's path Check the floor and both tracks for anything in the way
Do not
- Tape over the sensors or move them aside to get the door down.
- Hold the wall button to force the door down unless you can see the whole opening is clear.
Won't-close questions
Why does my garage door close a little, then go back up?
Usually the photo eyes. If the beam is blocked, or the two sensors no longer face each other, the opener reverses the door for safety. Wipe both lenses, check that both lights are steady, and clear anything near the beam. If it still reverses with the sensors lined up, the opener's close-force or limit setting may need adjusting.
Why is a light blinking on one of the sensors?
A blinking sensor light usually means it can't see the other sensor: it has been knocked out of line, the lens is dirty, or sun is shining straight into it. Line the two up until both lights are steady.
Can sunlight stop the door from closing?
Yes. Low sun shining straight into a photo eye can blind it, so the door reverses at the same time each day. Shading the sensor, or swapping the two sensors to the other sides of the door, usually fixes it.